TKDialogs is a Call Scripting tool for use with CRM.
It provides end users (web or internal) with easy to follow scripts, which lead the users step-by-step through a defined process.

TKDialogs scripts have read/write access to all CRM data. Typical uses are advice giving, sales qualification, issue logging and service enquiries.

Vertical markets include local and regional government, finance and regulated services.

• Easy to use graphical design script tool
• Classic decision tree structures - familiar flowchart interface
• CRM integration wizard
• Handles all data types and formats
• Links to multiple data sources
• Transfer to payment sites using out-of-the-box functionality
• Extensible using custom built .NET code

• Intuitive browser-based interface leads the user step-by-step through a defined process
• Split screen for dynamic and static content (side panels), allowing gadgets such as Google Maps and note taking
• Pause and resume transactions
• Seamless integration to outbound call lists and CTI
• Rich end-user interface - images, links, progress bars, tables and a range of input types with built-in validation
• Word, PDF and XML document generation
• E-mail generation
• Multi-channel: use in call centre (launched as a
  pop-up or embedded in CRM forms), in person and on website
• Automates the creation of CRM records
• Provides a simplified interface to all CRM data (including custom entities and fields)